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    Consulting Solution Engineer - IT Infrastructure

    Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone! We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

    Want to help make an IMPACT to our government agencies missions? Want to be a part of a company CHANGING the WORLD? If you answered yes to these questions then we have a home for you at Splunk!

    Role: A Consulting Solutions Engineer supports the pre-sales process for our technical field team.

    You will work with Splunk’s account teams on the solution and technical aspects of selling Splunk’s IT Ops and Observability-focused solutions to Federal clients. You will be the "eyes & ears" for the field serving as the domain expert for customers while acting as the SME across Splunk’s Observability solutions including the ITSI, SignalFx, VictorOps, Omnition and core Splunk technology products.

    Location: Greater Washington, DC area or any other US metropolitan city

    Travel: Up to 75% travel

    Responsibilities:

    • Establishing and proactively maintaining valuable relationships with clients and partners.
    • Work closely with direct account teams to understand sales strategies and plan for support of that strategy including briefings, demos, proposals, Proof of Values (POVs), integrations and issue resolution for Splunk’s ITOps and Observability solutions.
    • Communicate directly with Spunk customers to understand IT architecture, infrastructure, and value-based objectives in order to map a customer’s priorities to Splunk's product capabilities.
    • Ability to demonstrate Splunk’s IT and Observability solutions to customers on-site, remotely via webinar sessions, and at field events such as conferences and trade shows.
    • Experience responding to functional and technical elements of RFIs/RFPs.
    • Self-motivated with a consistent track record in technical software sales and knowledge of IT infrastructure.
    • Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches.
    • Comfortable working for a dynamic technical organization with a fast growing customer base.
    • IMPORTANT: We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team and a positive, fun-loving attitude.

    Requirements:

    • 5+ years of experience as a successful pre-sales engineer (SE), systems integrator/professional services, or equivalent experience selling to IT organizations.
    • Experience with Defense, Intelligence Community or Federal Systems Integrators (FSI’s)
    • Strong technical fundamentals in a relevant part of IT markets (examples include networking, systems administration, development, application management/development, operations, etc.)
    • Knowledge of APM technologies (real and synthetic monitoring, traceability, observability). Experience with various monitoring tools like AppDynamics, Datadog, New Relic, Grafana, etc. (preferred)
    • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred). Modern application architecture (micro-services) understanding
    • Experience with working with Kubernetes, Docker, and/or Lambda (preferred)
    • Knowledge of “Big Data” technologies (Map-Reduce, Hadoop, HBase, Cloudera, Cassandra) a plus.
    • Prior IT Infrastructure, Engineering or Network Operations Center experience preferred (NOC)

    Education:

    • Bachelor's degree in computer science, management information systems, substantial relevant on the job experience.
    • Applicants must be currently authorized to work in the United States on a full-time basis.
    • Active clearance required.

    About Us:

    We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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    Splunk's Hiring Practices
    Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
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    Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
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    Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

    Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

    Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

    Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

    To check on your application click here.
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