<blockquote id="sgmii"><label id="sgmii"></label></blockquote>
  • Skip to main content

    Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

    Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.

    The Customer Success Sales Operations Manager will be responsible for ensuring the data process for services sales deals on a daily basis. This role is detail-oriented and will work with customer success sales teams and engagement managers to ensure that sales of adoption services are highly scalable.

    Responsibilities :

    • Work with sales team members on pipeline, deals, quotes to ensure that lead-to-opportunity and opportunity-to-close processes are frictionless for customers and sales
    • Ensure the data and deliverables for efficient deal flow
    • Be the SME on available resources to assist sales and escalation point for sales processes
    • Point of contact for contract management
    • Manage a large deal review process as needed
    • Validate and report compensation and attainment data
    • Represent services sales in new service introductions for operational efficiency
    • Produce and publish job aides and sales tools, such as pricing tools
    • Manage lead, pipeline, and opportunity data
    • Align with professional services, contract management, sales operations

    Desired Skills and Experience:

    • 5+ years of working in sales operations, deal desk, or order administration in a Saas or software company; enterprise IT SaaS or software is a plus
    • Knowledge of opportunity to close process
    • Ability to work across multiple organizations and functions
    • Previous experience documenting process, producing job aides
    • Understanding of pricing administration, contracts, order booking requirements
    • Experience working in salesforce.com
    • Experience in FinancialForce or Gainsight is a plus
    • Experience in working with a global sales team or overlay sales team is a plus
    • Ability to manage multiple priorities and time management

    Education:

    • Bachelors or Master’s degree preferred

    #LI-Remote

    We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

    For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

    ?
    ?
    Splunk's Hiring Practices
    Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
    ?
    Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
    ?
    Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

    Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

    Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

    Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

    To check on your application click here.
    ?

    DIVE DEEPER

    Find out what makes Splunk such a great place to work

    box1 box1
    Our Values

    Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.?

    Learn More
    box2 box2
    Our Locations

    From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.

    Learn More
    box3 box3
    University Recruiting Program

    Intern with people you want to hang out with, even outside the office.

    Learn More
    box3 box3

    Our Blog

    Hear from Splunkers on the latest.

    Learn More
    box2 box2
    Diversity & Inclusion

    Culture of Inclusion: Splunkers Share Their Stories

    Learn More
    box1 box1
    LinkedIn

    Follow Splunk on LinkedIn for job announcements, company news, and more.

    Learn More