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    Security and Risk Management

    Technical Security Program Manager, Global Security Operations

    Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

    Role

    Splunk is the leader in big data, machine learning analytics with a significant presence in the cyber security market. We are seeking a Technical Security Program Manager to join our Splunk Global Security team. In this role you will provide operational support, and work alongside the Service Owner to develop and execute a strategy to optimize service delivery for a scalable solution. The key to your success lies in partnering with your stakeholders, and intra-function coordination, understand requirements, deliver and maintain solutions and services in alignment with service investments, and measuring and reporting on the health of the service.

    Responsibilities

    • Lead and track remediation efforts sourced from incident response activities and triage analysis
    • Work with business constituents to drive standardization and implementation of logging requirements
    • Implement technical security controls in alignment with compliance requirements
    • Work with Service Owners to develop a service roadmap
    • Scale and accelerate maturity across multiple service offerings
    • Coordination of medium- and long-term efforts to support implementation of the service roadmap
    • Develop and maintain service performance metrics
    • Financial management of service delivery that includes communicating operational budget requirements for department level planning and associated procurement activities
    • Manage demand intake, triage and prioritization of service requests
    • Work with service owners on capacity planning and delivery
    • Define and manage dependencies on external teams to successfully deliver the services by getting alignment on commitments
    • Partner with the Splunk compliance team to provide evidence to auditors that demonstrate efficacy of security controls
    • Pursue operational strategies to scale service capabilities

    Requirements

    • Demonstrable understanding of common principles and terminology surrounding the incident response lifecycle, defensive security, and threat intelligence
    • Understanding of data source onboarding and data management in Splunk
    • Experience with service management and process engineering
    • Experience using a data-driven approach to track service performance and influence decision making
    • Experience operating security solutions
    • Excellent verbal and written communication skillsP3
    • 5+ years of experience in IT and cyber security with a B.A./B.S. Degree; 3 years of experience with a Master’s; PhD with no experience; or equivalent work experience
    • You are eligible to work in the United States without company sponsorship


    We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

    For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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    Splunk's Hiring Practices
    Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
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    Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
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    Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

    Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

    Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

    Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

    To check on your application click here.
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