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    INCIDENT RESPONSE

    Make on-call suck less

    Reduce outage time by escalating the right alerts to the right on-call people for fast collaboration and issue resolution.

    solution guide

    Webinar: Five Ways to Make On-Call Suck Less!

    Resolve outages faster with Splunk

    automate incident response

    Automate incident response

    Deliver the right alerts to the right people, reducing time to acknowledge and resolve incidents.

    empower it and devops teams empower it and devops teams

    Empower IT and DevOps teams

    Enjoy a complete ChatOps experience, integration with your IT stack and incident reporting.

    reduce burn out reduce burn out

    Reduce burn-out

    Mobile experience makes being on-call easy.

    CAPABILITIES

    Prevent and cut downtime episode length by half

    on call scheduling on call scheduling

    On-call scheduling made simple

    Streamline your on-call schedules and escalation policies. From rotations to overrides, automate all the essentials.

    Splunk On-Call has the most sustainable on-call schedule I’ve ever experienced

    Technical Operations Manager, NS1

    Escalate incidents automatically

    Escalation policies, suggested responders, team views and automated war-room setup mobilize teams to solve problems quickly.

    In 12 months, our mean time to acknowledge came down from 4 hours to 20 minutes. Now we’re 3 years in, and we’re under 2 minutes.

    Earl Diem Earl Diem, IT Operations Manager, PSCU
    incident analysis incident analysis
    built-in collaboration built-in collaboration

    Built-in collaboration on mobile

    Break away from desktop with native iOS and Android apps and receive metadata-rich notifications directly to any device. Act, resolve, reroute, even snooze alerts, all within the app.

    99% 99%

    reduction in MTTA

    — PSCU Customer Story

    pscu background pscu background

    CUSTOMER STORY

    PSCU Finds and Fixes Problems Faster Through Automation

    No matter what you do, you’re going to have failures. The sooner you know, the sooner you can repair it, and the better you protect your user experience.

    Earl Diem, IT Operations Manager, PSCU

    USE CASES

    A comprehensive solution built for:

    incident response automation incident response automation
    Incident Response Automation

    Reduce lag time between alerts and mobilization

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    continuous improvement continuous improvement
    Continuous Improvement

    Post-incident reviews enable continuous improvement

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    improve on-call-well-being improve on-call-well-being
    Improve On-call Well-being

    Be on call wherever you are

    Watch the Demo

    Explore Our Incident Response Solutions

    Powerful and scalable features for IT and DevOps teams.

    INTEGRATIONS

    Works with your stack

    Splunk? On-Call supports a broad range of integrations for alerting sources (more than 100!), including IT service management tools.

    MORE FROM SPLUNK
    Resources

    Five Tips You Can Use to Make On-call Suck Less

    Best practices to improve your incident response before customers are affected

    RELATED PRODUCTS

    Improve performance with
    Splunk Observability

    Make your IT and DevOps teams smarter, faster and more efficient with monitoring, troubleshooting and more.

    on-call on-call

    On-Call insights in Splunk

    Automate the work of getting alerts to the right teams and people.

    Learn More
    real time insights real time insights

    More insightful incidents

    Connect ITSI to On-Call.

    Learn More

    Get Started

    Splunk’s IT Ops solutions are available for purchase via IT Cloud or as standalone products