<blockquote id="sgmii"><label id="sgmii"></label></blockquote>
  • Legacy Success Plans
      
      
    For Success Plans purchased with Infrastructure Pricing for Splunk Cloud please refer to this table. For all other products refer to the Infrastructure Pricing for Splunk Enterprise table.
    Success Plans Purchased Prior to September 24, 2020
    Capacity   Standard Success Plan
    For businesses with typical needs
    Premium Success Plan
    For businesses desiring rapid product deployment and adoption
    <500GB OnDemand Services
    N/A
    N/A
    Support Level
     
    Standard
    N/A
    500GB – <2TB OnDemand Services
     
    9 credits/quarter
     
    18 credits/quarter
    Support Level
     
    Standard
     
    Premium
    2TB – <10TB OnDemand Services
     
    18 credits/quarter
     
    27 credits/quarter
    Support Level
     
    Standard
     
    Premium
    10TB+ OnDemand Services
     
    27 credits/quarter
     
    27 credits/quarter
    Support Level
     
    Standard
     
    Premium
    Optimization Check
     
     
    2 per year
    Success Plans Purchased Prior to 14th February 2019

    Standard Plan

    For businesses with typical needs
    Capacity Support Customer Success Manager Professional Services
    <500GB Standard N/A N/A
    500GB – 2TB Standard CSM Base Admin on Demand (5 credits/month)
    2TB – 10TB Standard CSM Standard Admin on Demand (10 credits/month)
    >10TB Standard CSM Premium Admin on Demand (15 credits/month)
     

    Premium Plan

    For businesses desiring rapid product deployment and adoption (starting at 500GB capacity)
    Capacity Support Customer Success Manager Professional Services
    500GB – 2TB Premium CSM Standard Admin on Demand (10 credits/month)
    2TB – 10TB Premium CSM Premium Admin on Demand (15 credits/month)
    Annual Optimization Check
    >10TB Premium CSM Premium Admin on Demand (15 credits/month)
    Quarterly Optimization Check
    Success Plans Purchased Prior to 7th May 2020

    Standard Plan

    For businesses with typical needs
    Capacity Support Customer Success Manager Professional Services
    <500GB Standard N/A N/A
    500GB – <2TB Standard CSM Base Admin on Demand (3 credits/month)
    2TB – <10TB Standard CSM Standard Admin on Demand (6 credits/month)
    10TB+ Standard CSM Premium Admin on Demand (9 credits/month)
     

    Premium Plan

    For businesses desiring rapid product deployment and adoption (starting at 500GB capacity)
    Capacity Support Customer Success Manager Professional Services
    500GB – <2TB Premium CSM Standard Admin on Demand (6 credits/month)
    2TB – <10TB Premium CSM Premium Admin on Demand (9 credits/month)
    10TB+ Premium CSM Premium Admin on Demand (9 credits/month)
    Optimization Check (2 Per Year)