What exactly is an online class booking system? Good question. Remember those old days of calling up an agency and placing your order for a lesson or session? If the class you were looking to take was popular, you could easily spend an entire day on hold while the agency sorts out the details.
These days, the whole customer journey happens online. From the moment a prospective student registers with a training program provider or agency, they are assigned a username and password through a secure online class booking system. From there, they can choose to either pay with a credit card or use a payment gateway such as PayPal. Both of these options are completely safe and reliable.
Training providers also benefit from online class booking systems. This allows them to manage their training materials and schedule. Without this online class booking system software, they would have to manually enter information into multiple spreadsheets. They would then have to save this information and enter it into the appropriate spreadsheets as needed. This is time-consuming and a surefire way to miss deadlines or receive inaccurate payments.
Social media also benefits from online class booking systems. This is because students love to communicate with their friends and loved ones. They like to post photos, videos, notes and stories from classes to their various social media outlets. When one of their friends takes a class, they automatically re-tweet the relevant message. Within minutes, their followers will find out about the new class and its details.
Online class booking systems also benefit the agencies that run them. With an easy-to-use payment gateway, they can accept all major online credit cards and e-checks. They do not need a separate payment gateway for each and every card or e-check they receive. Thus, if someone does not have a credit card or e-check and wants to pay through a different method, they do not need to worry about setting up a payment gateway separately.
There are multiple reasons why online class booking systems are beneficial for all stakeholders involved. No matter what industry you are in, you should definitely consider implementing this technology. The best part about it is that you do not need to be tech savvy to use it.
You just need to have a working Internet connection and a user name and password. After that, you can create an account and book as many students as you like. Once an order comes in, you will need to process it. If you are using a payment gateway, all you need to do is instruct the customer about the payment he/she has given you and the rest will be handled by your payment gateway. It is that easy!
The most important thing you must remember while considering an online class booking system is to be very clear about what is required from you. Do not think about how much time you will save if you use a system instead of writing everything down in hand. Always remember, writing everything down will take away from your time spent on the actual transactions, which are supposed to be customer oriented.